The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
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All notices from Gorilla Scientific to you may be posted on our website and will be deemed delivered within thirty (30) days after posting. Notices from you to Gorilla Scientific must be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
3944 Bel Pre Road Suite 7
Silver Spring, MD 20906
Delivery shall be deemed to have been made by you to Gorilla Scientific five (5) days after the date sent.
- Copyright
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All content appearing on this Web site is the property of:
Gorilla Scientific
3944 Bel Pre Road Suite 7
Silver Spring, MD 20906
Copyright © 2009-2012 Gorilla Scientific. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Gorilla Scientific. All rights reserved.
- Privacy Policy
- All customer information will be used for internal and shipping purposes only. Customer information will not be shared with third party companies unless for shipping purposes, or if requested by the consumer. All information on this Web site is governed by the Gorilla Scientific Privacy Policy.
- Shipping & Delivery
- At this time, Gorilla Scientific ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Gorilla Scientific ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.
- Return Policy
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Gorilla Scientific Corporation thanks you for your purchase. In the event of discrepancies or damaged orders our return policy is as follows:
When the package is received:
1. Please Examine the outer cartons for signs that damage may have occurred during shipping.
2. Please examine the internal packing and retain all packing material. Please make sure the items in the cartons matches your packing list that will be attached to one of the outer cartons. If your packing list is missing, please call 1-866-435-4977 and an additional copy will be provided.
3. If the outer cartons or inner boxes have lot numbers, you may be asked to provide them.
4.Any product that has been adulterated or written on will not be accepted for return at any time.
5. If you need to return an item, please contact Gorilla Scientific at 1-866-435-4977
6. A restocking fee of 15 percent will apply to all returns that are non-damaged/non-defective items.
Please be sure to check your order carefully. In the event that you have a question regarding a return that is not addressed in the above information, please call Gorilla Scientific at 1-866-435-4977.
All shipping errors errors must be reported within 5 days of receiving the shipment. All damage that occurs during shipping must be reported as promptly as possible for us to notify the carriers. We ask that you please report any freight damages as quickly as possible.
If your issue is regarding an item under warranty please contact Gorilla Scientific at 1-866-435-4977 for item specific instructions.
All shipments will be processed and shipped within 5-10 business days. Customer will be notified of any special circumstances or back orders.
- Store Hours
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Business Hours are Monday-Friday 9am-5pm EST.
During normal business hours we can be contacted by phone at 1-866-435-4977.
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